I arrived in Hyderabad in 1982, and since there were no official housing options, I rented a section of a house in the Vidyanagar neighbourhood. From there, I would take the local train to Uppuguda, and as a form of physical exercise…

Reskilling in the Era of AI
Reskilling in the Era of AI
I arrived in Hyderabad in 1982, and since there were no official housing options, I rented a section of a house in the Vidyanagar neighbourhood. From there, I would take the local train to Uppuguda, and as a form of physical exercise, I would walk 2 km to DRDL from the station. The ‘Lab Quarters’ in Kanchanbagh, adjacent to the workplace, were offered to me only after a few years. I thought I had left behind that phase of my life but when I recently found myself near Vidyanagar railway station, it was a déjà vu moment.
Mr. K. Srinivasa Rao, Regional Director of Telangana and Andhra Pradesh and Director of the National Instructional Media Institute, Chennai, invited me to the National Skill Training Institute (NSTI), Vidyanagar. I recalled everything from then on. After forty years of transformation, the site of a sparingly occupied campus, Central Training Institute (CTI), is now the epicentre of the National Skill Programme, the prime minister’s flagship initiative.
The Directorate General Resettlement (DGR) is organising employment-oriented resettlement training courses for retired/ retiring Armed Forces personnel with the National Skill India Mission to increase the employability of veterans. Industries such as capital goods, aerospace and aviation (drone technology), and automobiles are the primary foci of the initiative. Disabled service members, widows and dependents are among the groups whose skill sets are addressed. Its ultimate goal is ensuring their successful resettlement by providing them 100% work prospects. The National Instructional Media Institute is creating material and pedagogy for the Indian Armed Forces, and 33 NSTIs nationwide will participate in the program to help 70,000 former service members find meaningful employment when they retire.
Four weeks of Welding Technology, one week of Metrology and Engineering Inspection, three weeks of AutoCAD 2D & 3D, and four weeks devoted to CNC Programming, Operation and Maintenance comprise the three-month Production Technology course at NSTI Vidyanagar. Additionally, NSTI Vidyanagar offers armed forces members a three-month Basics of Automobile training. In addition, students can get specialised knowledge in drone technology by enrolling in a three-month course offered by NSTI Ramanthapur. These programs are set to be held in the following states: Odisha (in Bhubaneswar), Rajasthan (in Jaipur), Bihar (in Patna), Jamshedpur (in Jharkhand) and Tamil Nadu (in Chennai). DGR has given the go-ahead for these events.
The participants from the Army, Air Force and Navy were all dressed in their uniforms, and it was clear that they were physically and mentally prepared for the task at hand. Without hesitation, they radiated enthusiasm, energy, and a simple-mindedness, which is mostly lost as a virtue by people in general, lately. As they were mainly from northern India, they loved me speaking in Hindi. I shared with them about Dr APJ Abdul Kalam and how destiny operates. Young Kalam was rejected during the Air Force selection but eventually received the salute from the Air Force Chief as the President of India. His dream of flying an aircraft was also fulfilled when he co-piloted the Su-30 fighter jet on June 8, 2006, at the Lohegaon Air Force Base in Pune. I engaged in a lively discussion with the participants afterwards.
Top firms value former military personnel for their inherent skills, which include leadership, teamwork, honesty, risk management and problem-solving. These qualities help individuals negotiate complicated and risky situations. An increasing number of positions in the commercial, supply chain, project decision-making, O&M (operations and maintenance) and frontline sectors are going to veterans. The issue arises when lower-ranking veterans are stuck in doing traditional duties of administration and security.
Drawing on his extensive background of more than 30 years in training, curriculum development and production of instructional materials, Mr. Rao has chosen to go outside the box, in this case. His crystal-clear explanation on reskilling and upskilling captivated me. Big Data and similar technologies, he claims, are gaining prominence since they enable domain specialists to sift through mountains of data in pursuit of fresh insights. However, the demand for data analysts is outpacing the supply. Disruptive technologies like the Internet of Things and Artificial Intelligence face the same situation. Businesses can benefit from reskilling and upskilling programs because they provide employees with the tools to tackle new challenges.
According to Mr. Rao, the goal of reskilling (sometimes called professional recycling) is to prepare workers to transition to a new role within the organisation, while the goal of upskilling is to teach workers new skills to maximise their performance. The former produces more adaptable employees, while the latter makes more specialised ones. Companies in India are increasingly recognising the importance of veterans and actively seeking out both reskilling and upskilling. In the future, artificial intelligence will be doing most of the automated tasks, allowing organisations to concentrate on enhancing the distinctive traits essential to human progress: trust, creativity, leadership, and learning. NSTIs are working to make this vision a reality.
Some 60,000 service members are released or retire each year relatively early compared to other careers to keep the military young. Job offers were extended to over 25,000 veterans from various industries annually. In Mr. Rao’s opinion, this can easily be doubled by helping people gain new skills and easing their transition into a second career. With the right kind of individualised induction, sensitisation, and curated learning programs, veterans can transition back into civilian life and find new opportunities in various corporate and supply chain roles.
Mr. Rao graciously invited me to lunch with his colleagues. The same food that the trainees at the institution eat was served. It was healthy, delicious, and straightforward. By tapping into the knowledge of individuals already established in the skilling industry, I sought their advice on best incorporating AI into existing processes. Focusing on developing the unique human abilities that differentiate humans from machines, was the resounding response I received.
They all agreed that soft skills are more critical than ever. To succeed in the AI era, humans need to be able to communicate, think critically, creatively, emotionally, intelligently, adaptably, and make decisions. Either AI will be unable to match human soft skills, or even if this happens, the middle-aged generation will surpass AI in these abilities within a few years’ time, if not longer. Subsequent generations will have more modern means of subsistence and advancement.
Several military members took selfies with me following the group shot, which humbled me. One of them confided in me, saying that seeing Dr. APJ Abdul Kalam in person was a dream that could never happen for him, but he felt as if it finally happened by meeting me. The strength of the Indian people’s faith brought tears to my eyes. How can machines ever match this, I wondered.
Without a shadow of a doubt, every veteran possesses the potential to make a significant difference, propel innovation, and help build a better, more equitable, and more sustainable society. The benefits that a person receives by joining the Military Service are invaluable. The trend will be to serve in the military for a few years as AI tightens its grasp. Also, our schools should start offering degrees and diplomas that teach people how to do things that computers can’t do so that they can keep up with the times. AI’s influence is directly proportional to the caliber of its users. Technology adoption isn’t enough to ensure a smooth integration; strong human collaboration will be essential, and what NSTI is doing is the most actively needed service to our nation and society.
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